Returns & Exchanges
At Flow Hive, we want you to be completely in love with your new look, which is why we offer a 30-day window for returns and exchanges on all unworn items. We ensure a seamless process to get you the right fit or a full refund with no hidden hassles.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.